Neon Leaf strives to provide excellent service and makes its best effort to meet the timing commitments detailed in this policy. Please thoroughly review this so that you know what to expect regarding receipt of your order with us.
Please Note: All shipping carriers are experiencing unprecedented volume that may cause tracking update and final delivery delays. Covid is still causing some limitations. We process orders at our shop within 1-2 days to get your order in transit as fast as possible! Standard Domestic US shipping can be 5-7 business days, but often is sooner due to our centralized location. However, delivery dates during check out are estimations provided by the shipping carrier and some packages may experience delays while in transit. It may take up to 24 hours for the first tracking scan to appear online though the package has departed our facilities. Once the package has been scanned by the carrier, the estimated delivery will update on the carriers tracking site.
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